Here are some of the most common questions about your transfer to the ski resort. If you don’t see your question here, feel free to get in touch – we’re always happy to help!
You can pay by most major credit cards, by bank money transfer or on arrival in cash Euro’s (50% Deposit required) We will explain each process with you on the booking stage.
No, the price you have been quoted & what you pay is the full cost
The price is fixed. The price you have been quoted & what you pay is the full cost
All of our transfer vehicles are Renault Trafic long wheel base 9 passenger (including driver) minibuses.
● Insurance: AXA Insurance
● Siret No.: 50942525200012
● Licence No.: 2024/84/0000453
Once you have gone through passport control and have collected your luggage, you will be met in the arrivals hall (Swiss side) by your Morzine Transfer driver. Please turn right when you walk into the arrivals hall and walk down approx 60m towards the Montreux Jazz cafe where your driver will be waiting in front of the cafe with a sign with your name on it.
Morzine Transfer operates a door-to-door transfer service from Geneva, so your driver will be given the address you provided at the time of booking and will have
researched beforehand where your accommodation is. All our drivers have excellent knowledge of the area, but to avoid any confusion, it’s advisable to carry contact details of your accommodation should any directions need clarification.
We will contact you approximately 24 hours before your arrival or departure with your driver’s details so you will have their number to contact them.
The journey from Geneva Airport to Morzine and the surrounding areas including Montriond takes approximately 1hr 20min / 84km. Times may vary depending on traffic volumes.
The transfer from Geneva Airport to Les Gets is 1hr 10min / 77km.
Avoriaz: 1hr 40min / 97km
Prodain Cable Car: 1hr 25min / 87km
St. Jean d’Aulps: 1hr 25min / 88km
Via email (info@morzinetransfer.com)but please feel free to call if you would like to chat about your requirements.
Yes If you want to make any amendments to your reservation, we request that you make these in writing. Depending on the nature of the changes you may be required to pay an administration fee of 25 euros. If these changes mean an increase in the value of the transfer, they will only apply once the amended bill has been paid.
If you cancel your booking within 24 hours of making the original booking, we will give you a full refund.
If you cancel your booking at least 14 days before travel, we will give you a full refund. If you cancel within 14 days before your booking, we are unable to offer you a refund. However, we will provide all the necessary documents to give to your insurance company if you are able to claim the money for the transfer from them.
To guarantee availability the sooner you book your transfer the better.
Yes, we supply child and baby seats for all ages. We just need to know the age of your child to ensure the correct type of seat is used.
Of course, you’re welcome to bring your own child seat if you’d prefer. Please note that we recommend the use of child seats for all children below 135cm or 12 years old.
All of our long wheel based vehicles are fully equipped to carry ski, snowboarding and bike equipment. However, please note on your booking form the amount of each piece of sports equipment you intend on bringing. We allow one piece of sports equipment and one general luggage bag per person as we cannot guarantee space for all passengers’ luggage if you are bringing more than this.
